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Role at a glance

About the role

The Director of Operations leads GSB's nationwide operational delivery through our Operations Managers and Location Managers / Camp Bosses. You will own location and contract performance, with a sharp focus on profitability, food cost, manpower productivity, overtime, service quality, food safety and client retention. Reporting to the CEO, you will build a strong performance culture where every manager has clear accountability, timely information and effective corrective-action plans.

Key responsibilities

• Profitability: Set targets by portfolio and location, review revenue, costs and margin against budget, and drive recovery plans for underperforming sites.
• Food cost control: Set contract-appropriate food-cost targets, monitor actual versus theoretical consumption, and enforce controls from ordering to waste, with weekly visibility at major locations.
• Manpower and overtime: Maintain approved staffing structures, control overtime, set productivity benchmarks, and partner with HR on recruitment, deployment and Saudization.
• Team leadership: Lead, coach and hold Operations Managers accountable through clear KPIs, structured weekly reviews and corrective-action plans for red locations.
• Safe, compliant delivery: Uphold SOPs, contractual service levels and HACCP / ISO 22000 standards with QHSE, preventing service failures and scope leakage.
• Clients and mobilization: Act as senior sponsor for key contracts, support Business Development on new opportunities, and ensure new contracts mobilize safely and on time.
• Performance reporting: Run a standardized weekly and monthly dashboard with Green / Amber / Red visibility, and give the CEO a concise exception-based review.
• People and improvement: Build a high-performing team through field presence, development and succession planning, and drive continuous improvement across the portfolio.

What we're looking for

• Bachelor's degree in business administration, operations, hospitality management, food science or a related field; HACCP, QHSE, Lean / Six Sigma qualifications are a plus.
• 15+ years of progressive operational leadership, ideally in large-scale contract, remote-site or multisite catering, managing dispersed locations through Operations / Area Managers.
• Proven operational P&L accountability and a track record of improving food cost, labour productivity, overtime and contract margins.
• Saudi Arabia / GCC and oil & gas, offshore or remote-site experience is highly desirable.
• Strong financial acumen and deep knowledge of catering economics, meal costing, manpower planning, HACCP / ISO 22000 and QHSE.
• Ability to win hearts and minds and influence senior leaders and clients.
• Fluent English required; Arabic highly advantageous.

Location

Dammam, Saudi Arabia • Full-Time • GSB

GSB is looking for an experienced Supply Chain Director to lead our end-to-end supply chain and report directly to our CEO. You’ll own procurement, the Central Warehouse, inventory, logistics, fleet and cold chain, keeping around 150 operating locations supplied across offshore rigs, onshore rigs, our Central Kitchen and Corporate Services.

Industry: Catering and hospitality.

What you’ll lead:

• Procurement strategy, category management and measurable savings
• Supplier performance, contracting and commercial governance
• Warehouse and inventory control, from stock accuracy to working capital
• Logistics, fleet and cold-chain integrity across the Kingdom
• Demand planning and supply continuity during mobilizations and peak periods
• A team of 7 managers across Procurement, Logistics, Fleet and QHSE

What we’re looking for:

• 15+ years of progressive supply chain leadership, ideally in contract catering, food service, hospitality, oil & gas or multisite operations
• Significant Saudi Arabia / GCC experience
• A proven record of delivering savings, strengthening controls and improving supplier and inventory performance
• Strong commercial acumen and ERP experience
• Fluent English; Arabic is a strong advantage
• CIPS, CSCP, CPSM or Lean / Six Sigma qualifications are a plus

If you’re ready to shape a supply chain that keeps remote operations running, we’d like to hear from you.

The QHSE and Hygiene Manager is responsible for developing, implementing, and maintaining Quality, Health, Safety, Environmental (QHSE), and Hygiene programs and systems. This role ensures compliance with local and international regulations, internal policies, and best practices to safeguard employees, customers, and stakeholders, and to promote operational excellence.

Industry: Catering and hospitality.

Education & Experience Requirements:

• Master’s degree in Environmental Science, Food Safety, Engineering, Occupational Health & Safety, or related field.
• 8+ years of experience in a similar QHSE or hygiene role.
• Professional certifications (NEBOSH, ISO Lead Auditor, HACCP, Food Safety Level4).
• Strong knowledge of ISO standards (22000, 9001, 14001, 45001), HACCP, GMP, and other relevant regulations.
• Excellent communication, leadership, and analytical skills.

To supervise and coordinate procurement activities for catering and hospitality operations, ensuring the timely and cost-effective purchasing of food, beverages, equipment, supplies, and services while maintaining quality standards and compliance with company policies.

Industry: Catering and hospitality.

Education & Experience Requirements:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• Minimum 5 years of experience in procurement, preferably within the catering, hospitality, food service, or food production industry.
• Good knowledge of food products, catering supplies, kitchen equipment, and hospitality purchasing requirements.
• Knowledge of Microsoft Dynamics ERP is preferred.